Quality Management is defined as the ability to consistently provide products and services that conform with planned objectives & regulatory requirements and seek to exceed customer expectations. JSM achieve this standard through the application of its Integrated Management System (IMS), specifically it`s policies, processes and procedures that facilitate the achievement of defined objectives & targets allowing JSM to meet and often exceed the expectations of it`s Clients and other key Stakeholders. The IMS provides a framework which is applied throughout the Business, enabling effective control over operations and business support functions.
Quality controls are supported by JSM’s progressive management style and are measured continually via controlled monitoring activities. Monitoring regimes encompass; inspections and audits undertaken by JSM’s dedicated SHEQ Department, external audits by certification & registration body`s and those which are undertaken by its client’s.